Many computer problems can be fixed right away over the internet by a qualified technician. No need for a house call (or travel charges!) Just click to chat with a friendly support specialist who will gather information about your problem and suggest the appropriate service(s) for your situation! Simply purchase the services you need through our secure shopping cart.

Your technical specialist will then guide you in downloading and installing a small application that will allow them to connect to your machine remotely! They see what you see! Just sit back, relax, and let us do the work! You can watch as we diagnose and correct your issues, perform maintenance, almost like your computer was fixing itself.

Even after you have installed the remote support application, we can NOT connect to your machine without your explicit permission. Once the program is installed, it will generate a random access code that you must provide to the technician before he or she can connect to your machine. The application generates a new random code everytime therefore making it impossible for our technicians to connect without your consent, so you can safely leave the application on your PC for the next time you need support, or if it makes you more comfortable, you can remove it at the end of the session.

Additionally, the support session itself is also conducted over an encrypted connection just like a credit card transaction, keeping your personal data safe.

And finally, you will be able to watch on your own screen and view everything that is taking place in realtime as the technician completes the steps necessary to resolve your issue(s)!